Privacy Policy

Last updated: 4 July 2025

1. Introduction

Helios Advisory Pty Ltd ("we", "us", or "our") respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy explains how we collect, use, disclose, and store your personal information, and how you can access or correct your information or make a complaint.

2. What Personal Information We Collect

We may collect the following types of personal information:

  • Full name and contact details (e.g. phone number, email, address)

  • Employment or business information (e.g. role, company name, ABN/ACN)

  • Financial and credit information relevant to insolvency or restructuring matters

  • Any information you provide in meetings, correspondence, or form submissions (including online bookings and website enquiries)

We may also collect information from third parties (e.g. accountants, legal advisers, creditors) where it is relevant to a matter you are involved in or where you have authorised it.

3. How We Collect Personal Information

We collect personal information through:

  • Our website (e.g. enquiry forms or meeting bookings)

  • Email, phone calls or in-person consultations

  • Third-party referrals

  • Public records or ASIC databases (where applicable)

  • Professional services engagement processes

4. Why We Collect and Use Your Information

We collect and use personal information for purposes including:

  • Responding to your enquiries or booking requests

  • Providing insolvency, restructuring, or advisory services

  • Complying with legal and regulatory obligations (e.g. ASIC lodgements)

  • Communicating with you about your matter or relevant updates

  • Managing our internal operations and improving client experience

5. Disclosure of Personal Information

We may disclose your information to:

  • Government or regulatory bodies (such as ASIC, AFSA, ATO)

  • Courts, tribunals, or external legal representatives (if required)

  • Our professional service providers (e.g. legal, IT or accounting support)

  • Other third parties with your consent or where required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Storage and Security of Your Information

We store your personal information securely, both electronically and in physical form. We use secure platforms and limit access to authorised personnel only. While we take reasonable steps to protect your data, no system can be guaranteed as completely secure.

7. Accessing and Correcting Your Information

You may request access to, or correction of, your personal information at any time by contacting us. We will respond within a reasonable time and may need to verify your identity before releasing or amending records.

8. Website Analytics and Cookies

Our website may use cookies or analytics tools (e.g. Google Analytics) to monitor site traffic and usage patterns. This data is anonymous and does not identify individuals. You can adjust your browser settings to refuse cookies if you prefer.

9. Third-Party Links

Our website may contain links to third-party websites (e.g. ASIC, AFSA, Microsoft Bookings). We are not responsible for the privacy practices of those websites. We recommend reviewing their privacy policies before submitting personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage you to review this page periodically.

11. Contact Us

For privacy-related enquiries, access requests, or complaints, please contact:

Helios Advisory Pty Ltd
Email: admin@heliosadvisory.com.au
Phone: 07 3132 3900
Address: PO Box 2299, Brisbane QLD 4001

If you are not satisfied with our response, you may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.